Modernize Email Services Using Microsoft Office 365

Modernize Email Services Using Microsoft Office 365

About Client


Industry : Toll Road Section Managers, Infrastructure Developers, Transportation.

Location : DKI Jakarta, Indonesia


Along with the rapid development of information and communication technology, this company realizes the importance of having a modern and efficient IT infrastructure to support company operations. Therefore, this company decided to adopt a solution from Microsoft, namely Office 365, as one of their email service solutions and as part of their digital transformation to make it easier and more reliable to serve customers.


Proposed Product & Solution


Microsoft 365 is a suite of subscription-based services provided by Microsoft to businesses and individuals. It is a solution that brings together various tools and services useful in productivity, collaboration, security and data management. Microsoft 365 focuses on various important aspects of information technology and offers integrated solutions for the needs of the modern enterprise. Below are some of the main components of Microsoft 365 and their explanations:

Microsoft Office Apps : Microsoft 365 includes familiar productivity apps such as Microsoft Word, Excel, PowerPoint, and Outlook. Users can access and use this application online or install it locally on their computer.

Microsoft Teams : It is a collaboration platform that allows users to communicate and work together in teams online. Microsoft Teams provides instant messaging features, video meetings, document collaboration, and integration with various business applications.

OneDrive for Business : OneDrive is a cloud storage service that allows users to securely store, access, and share documents and files. It integrates with Microsoft Office applications, so users can easily store and retrieve documents from various devices.

Exchange Online : It is a cloud based email service provided by Microsoft. Exchange Online provides secure email, calendar, and contacts, and simplifies email management for organizations.

SharePoint Online : It is a cloud based email service provided by Microsoft. Exchange Online provides secure email, calendar, and contacts, and simplifies email management for organizations.

Security : Microsoft 365 has a variety of powerful security features, including threat monitoring, data encryption, access rights management, and access control tools that help protect an organization's data and information. It also includes tools to comply with security regulations and policies.

Identity Management : Microsoft 365 enables better identity management through Azure Active Directory, which helps in managing users, devices, and access to organizational resources.


Increased Productivity : Employee productivity is critical to running complex toll road operations. With Microsoft 365, employees can access various productivity tools such as Microsoft Word, Excel and PowerPoint, as well as online collaboration through Microsoft Teams. This helps improve efficiency in day-to-day work.

Data and Communication Security : Due to the sensitive nature of business, data and communication security is the company's top priority. Microsoft 365 provides strong layers of security, including email and data protection, so companies can avoid security threats and keep important information private.

Better Collaboration : Highway sections often involve collaboration between various departments and stakeholders. Microsoft 365 enables better collaboration through features such as real-time document sharing and online meetings. This helps in more effective coordination between teams.

Mobility and Access from Anywhere : Toll road operations require high mobility. With Microsoft 365, employees can access important data and applications from anywhere and from a variety of devices, including smartphones and tablets.

Scalability and Growth Capability: Microsoft 365 is a scalable solution, which means it can easily be expanded as the company grows. This is in line with the company's vision to continue to develop and manage more toll roads in the future.


By implementing Microsoft 365, Clients are taking proactive steps in modernizing their IT infrastructure, increasing productivity, security and collaboration capabilities, and positioning themselves to face future challenges in managing increasingly complex toll roads and ever-growing technological demands. The company also becomes more trustworthy to customers because it uses a corporate email domain and daily operations become smoother.

If you need email services or services related to Microsoft Office 365, please contact or contact our CS for further information.